Our office animals are just as much a part of our team as our employees. They’re a constant reminder of all the pets who count on us to help them and their human families through difficult times.
We’re pet parents, too, so we know how stressful it can be when a pet is hurt or sick. We want to do everything we can to help you care for your pet and get back to normal.
We take this commitment very seriously, and our team carries it out in many different ways each day.
Our friendly agents on the phone are here to give you clear, friendly and honest advice. Our product team designs plans that give customers the coverage they need while still being as affordable as possible.
Our technical team is always working on better ways to serve customers, like direct deposit of claim payments. And our customer care teams want to make sure customers feel at home whether it’s their first year with us or their tenth.